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Original review updated by user Jul 19, 2021

I emailed ontrac about my last delivery and I was promised that ontrac would update my delivery directions. Nope.

Not done. Once again, the ontrac delivery person put my package on my driveway. I damn near ran over it coming home. This is absolutely horrible.

I was promised that the local ontrac delivery would not just dump my items on the driveway where anyone can see them and steal them and instead they were to put the packages by my front door like UPS and USPS does. Im sorry but at this moment I hate ontrac and I am going to try to make sure I never have to have ontrac deliver another package. I am not sure just how to do that but seriously...

take responsibility. Nobody wants their packages stolen and your delivery drivers are insuring that is going to happen.

Preferred solution: Tell your delivery people NOT to put packages on driveways! .

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