OnTrac - Incompetent drivers who can't do their job, zero customer service
These idiots leave packages that clearly state "Signature Required" without getting a signature, they leave temperature sensitive medical packages at the wrong address, they just delivered four packages that have been missing in their system for the last two weeks, etc. Did they bother to let me know they were here? NO WAY!! They just dropped them off unattended for anyone to take, nice going jerk!
Hands down the WORST delivery service out there, although FedEx is starting to give them a good run for their money. They claim to have delivered packages to physical locations that don't exist (we don't have an elevator anywhere near the receiving department) and the drivers are brain dead ***
If you ever have a choice DO NOT use OFFTRAC for ANY reason AT ALL.
ONTRAC SUCKS!!!!!!
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