State: Nevada Product: Ontrac Next Day Delivery Service Clear all filters (1 of 3 reviews match)
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ONTRAC SUCKS!!! They claimed to deliver my package by 8pm and NO ONE showed up!!! i stayed at the business until 8 PM and NO ONE showed up. Although online they claimed to try and deliver the package at 7:49 and didn't leave a delivery noticed because well NO ONE...
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2 comments
Anonymous
#1621311

I placed an order with Amazon for some Sketchers for a 82 yr old man for Xmas on Dec 13th. Every tracking update said the next day and then the last one said at carrier facility in town.

Still no delivery. After waiting 50 min on the phone, I'm told its lost. Filed a claim. Still no answer as of today.

If Amazon chooses to use this useless, driver contracted company to get packages to Arizona, perhaps I should rethink my Amazon purchasing. On Trac sucks.

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Review
#1095849 Review #1095849 is a subjective opinion of poster.
Service
Ontrac Next Day Delivery Service
Pros
  • Befuddled ignorance
Cons
  • Falsely marked delivered
Reason of review
Problem with delivery
Loss
$16
Preferred solution
Full refund

Contact OnTrac Customer Service

Mailing Address:
Ontrac
2501 S Price Rd Ste 201
Chandler, Arizona 85286
United States
Phone:
(800) 334-5000
All OnTrac Contacts