125 views
New Reviewer
2 comments

An order from Amazon costing me $47.00 was shipped by Ontrac. last October 27th, 2017.

An email stating delivery occured Oct. 31st at 2:50 pm arrived in my email inbox. There was no package anywhere to be found on either the front or back porches or anywhere near the house when I checked for it after noting the email.

Their website concured with this delivery information. I finally was able to reach a person by phone at this hub in Denver, CO., who actually talked with the deliverer who was able to identify both my car parked outside and the fact there was a cat inside the back door. However, that person did not bother to ring the doorbell to announce a delivery. So why was there no package to be found? I live in a semi-rural area and no one came to my home that day. I suspect the deliverer just kept that package.

I complained to Amazon and requested that they not use Ontrac delivery in the future. They also replaced the items I had ordered. This is not good business practice; they should stick with USPS and UPS.

Reason of review: Problem with delivery.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Incompetent driver delivery man. Showed on my cctv camera that the item was just left outside the sidewalk.

Who in the *** in the right mind will do that kind of *** Of course what will you expect somebody just pick it up taking advantage of it.

Sellers should avoid getting service from this company. Better shift to ups fedex or usps.

Guest

I had a second pkg. delivered by ontrac.

and I made sure that I would be home on the day of delivery and observed the driver placing the pkg. in a container I placed on the patio marked for pkg.

placement.Ontrac fulfilled their job this time and I give them a better review. But still am distrustful of this company.

OnTrac Reviews

  1. 393 reviews
  2. 37 reviews
  3. 5 reviews
  4. 3 reviews
  5. 5 reviews
OnTrac reviews