Product: Ontrac Delivery Service Clear all filters (129 of 129 reviews match)
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Hi I am writhing about a company who takes advantage of customers on third party delivery services like ontrac who says the package has been delivered but no product . Then they have enough nerve to say that the driver made a mistake and scans the wrong item and then...
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2.0
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Ontrac Delivery Service
#1277994
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Bought item on eBay and Ontrac tracking showed "delayed" for 10 days past the estimated delivery date. When I contacted Ontrac asking where the package was, they said they would look into it and get back to me. The next day Ontrac online tracking changed from "delayed"...
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1.0
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Ontrac Delivery Service
#1233343
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So another package not delivered that has been scanned as delivered. This is the second time this month. I blame whoever hires these unreliable and shady drivers. I'm guessing they know and don't care because its impossible to contact anyone at this company. Amazon...
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Ontrac Delivery Service
#1232552
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On 4/4 Ontrac received my order and on 4/6 marked it as line haul delay. Was advised by a csr that it would be delivered on 4/9 by end of day. 4/9 came and went and NO package. Called on 4/10 and csr said would look into it at their warehouse. Csr called me back on...
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1.0
Product
Ontrac Delivery Service
I didn't like
  • Losing my package
#1231101
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I used these *** numerous times via Amazon prime. First time, couldn't find the building 2nd time "business closed". It was going to my home and I waited there all day for it. The driver finally showed and said he couldn't find the house. GPS? they don't supply him...
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2.1
Product
Ontrac Delivery Service
I liked
  • Tracking
I didn't like
  • Delivery method
  • Not getting product on time
  • Wait for customer service
#1229174
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Ontrac - The worst shipping company

If you find out a package was shipped with ontrac, just assume it will arrive late or never. Better to cancel it and drive 4 states away to get your item. I have never heard of a shipping company that has no contact with their drivers. The worst of the worst.
1.0
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Ontrac Delivery Service
#1223106
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I am so tired of OnTrac and Amazon you have ruined your Prime promise. I know I can use four letter words on this but using OnTrac is bs. Four times. Always either late or mis directed. Get it together Amazon. Ok. Toooo short. Amazon get your {{Redacted}} together with...
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Ontrac Delivery Service
#1221509
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Shipping website shows my package was delivered; home all morning, no package; Customer Service says driver delivered it; nope; I want that driver's truck checked to see if my package is still onboard; if not, I want the driver to knock on the door where he left...
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1.0
Product
Ontrac Delivery Service
#1215239
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00 was shipped by Ontrac. last October 27th, 2017. An email stating delivery occured Oct. 31st at 2:50 pm arrived in my email inbox. There was no package anywhere to be found on either the front or back porches or anywhere near the house when I checked for it after...
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Anonymous
Antonio Yoma

Incompetent driver delivery man. Showed on my cctv camera that the item was just left outside the sidewalk. Who in the *** in the right mind will do that kind of *** Of course...

Anonymous
Anonymous

I had a second pkg. delivered by ontrac. and I made sure that I would be home on the day of delivery and observed the driver placing the pkg. in a container I placed on the pa...

Product
Ontrac Delivery Service
#1212092
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If you ship with ontrac you might as well throw the iten away because it will never be seen again. I live in a city, by a bustop, and these brain dead troglodytes think you can leave a package in the open on the street and it will stay there like its 1940. People...
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1.2
Product
Ontrac Delivery Service
#1210130
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