Seller: Amazon Product: Ontrac Delivery Service Clear all filters (0 of 263 reviews match)
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Amazon in San Francisco, California - Insulting liars

Where do I begin? I depend on Amazon. They have again backed the disreputable OnTrac. It is on my acct they are not allowed to deliver my packages. I paid $8.99 express fee and the package showed up a day late. TAmazon CSR won’t refund the fee. Shane on them.
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Review
#1369220 Review #1369220 is a subjective opinion of poster.
Service
Ontrac Delivery Service
Reason of review
Order processing issue

Amazon - Delivery

4.6
Details
Amazon has contracted with Ontrac delivery. They are the worst delivery service. Yelp 1 star. If Amazon continues with cheap delivery and late lost packages I will switch to Google. I have been a huge customer for years. Now I might quit. If they continue with Ontrac see you later Amazon.....
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#1196514 Review #1196514 is a subjective opinion of poster.
Service
Ontrac Delivery Service
Reason of review
Problem with delivery

Amazon Prime Free Shipping is ***

1.0
Details
Amazon prime is a rip-off! I would never recommend this OnTrac shipping nor would I have been the person to have picked it... Received messages three days in a row that my package was to be delivered by end of day and never happened!!! The Better Business Bureau has a whole list of people that these people have ripped off by saying they delivered their items and never did
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#1156989 Review #1156989 is a subjective opinion of poster.
Service
Ontrac Delivery Service

Amazon - They yell at you if you can get them on the phone

My delivery was supposed to be delivered today, I have Amazon Prime. There was a holiday this week, so I expected the delivery a day later, no problem. It would still be on time for what I needed. Finally got someone on the phone with Ontrac and THEY decided (outside Amazon's protocol) to deliver a day later (which now makes my delivery late). Their rep wanted to explain in full that my delivery was going to be a day late, well I KNEW that! Then didn't let me speak "until he was done explaining." Then I was escalated to a manager, waited on hold for literally 20 minutes and then disconnected! Ontrac is terrible. Always late and NO customer service. [Try to Google their reviews!]
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Review
#1070736 Review #1070736 is a subjective opinion of poster.
Service
Ontrac Delivery Service
Reason of review
Problem with delivery

Contact OnTrac Customer Service

Mailing Address:
Ontrac
2501 S Price Rd Ste 201
Chandler, Arizona 85286
United States
Phone:
(800) 334-5000
All OnTrac Contacts