Customer service

Amazon contracted with this incompetent company for a simple delivery - 2 day service. First the driver said the address is incorrect, on the 2nd try he said he couldn't find it, and when I called, the dispatcher said they printed out a map.

I asked if he thought they could find the postal service and deliver there and ask them to help Ontrac. The guy then explained that they don't use GPS. Wow. This company calls themselves a delivery service?!

No GPS? ...WHY? This technology has been used for 15 years.

So, for their 3rd try, they have created a map for their driver so that maybe this third time is a charm! I hope he brought his glasses!

Review about: Ontrac Delivery Service.

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