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1.0

Purchased an items on Amazon with the shipping being done by Ontrac. All day the items showed "out for Delivery" to no avail.

Waiting 3 hours after the end of day commitment as I purchased this as a housewarming gift for a party I was going to in LA and driving that night to there. Sent a "where is my package request" via their website that I received no answer on. So no gift, 3 hour delay in driving and a wasted day waiting for this package.

Contacted Amazon who advised it was all the fault of Ontrac who has a track record of doing the something with others.

Reason of review: Problem with delivery.

Monetary Loss: $150.

Preferred solution: Let the company propose a solution.

OnTrac Cons: No delivery, Lack of communication and updates.

Location: Phoenix, Arizona

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