filters
state:
Show
city:
Show
product:
Show
I've called OnTrac numerous times when my packages were lost. I was told by their reps that their drivers get confused if we do not provide physical addresses. They were very defensive. Here's the problem, OnTrac is a delivery service. It should be on them to figure...
Read more
#1194522
Reply to reviews
I don't know how many deliveries we have had where Amazon promised they would not use On Trac. Amazon and On Trac both lie. On Trac lie about delivering packages. We have even had bugs in packages from their filthy trucks. They reset deliveries. I have been trying to...
Read more
1.0
#1191669
Reply to reviews
They just tossed my package into the plants at the end of the driveway. Fortunately my husband saw a bit of the package showing. Would not have known to look for it so far away if I had not read these reviews. I can't risk ordering anything from Amazon that can't be...
Read more
#1186928
Reply to reviews
This is the second time my package was reported to have been deluvered to my front doorstep but they really did not!!! The first time theu were able to retrieve my package from wherever the driver REALLY delivered it to. This time my package is nowhere to be seen. I am...
Read more
1.0
#1186510
Reply to reviews
Show

Ontrac - Never on time.

3/3 times that something has shipped via OnTrac, it doesn’t arrive when it says it will.
1.0
Details
Additional Fees
Delivery Service
Product or Service Quality
Tracking Tool
Turnaround Time
#1185210
Reply to reviews
Third time Amazon has used OnTrac, Third time failure
Two previous times that products were sent via OnTrac. This one, just like the others did not happen, worst shipper ever (Even though DHL is right behind them. This time is says out for delivery after arriving at the Spokane Depot. Now it says it is out for delivery in...
Read more
1.0
#1181762
Reply to reviews
My package says it was delivered to my front door, which it was not I was home all day no one came up my road and no package. I contacted them to say I do not have the package you show as delivered. And their response was our records show it was delivered so contact...
Read more
1.0
#1179085
Reply to reviews
lost my package multiple times. had returned to sender the items i ordered online. this shipping company and their workers are useless and unprofessional...all the great deals i got from sephora, mac, amazon all gone because this unreliable shipping company always...
Read more
1.0
#1177945
Reply to reviews
Show

Ontrac is s front for Goole prime

I can only conclude that Amazon uses Ontrac to push users to biy prime. Every time I've used free shipping and Amazon used Ontrac, they failed to delieve the product on time and worse, the day they said it was delievered. Obviously Amazon has jumped the shark and is no longer a viable online sales fulfillment company.
#1177194
Reply to reviews
Drivers are stupid, delivering to vacant sights in RV park, not reading complete address, don"t know the difference between # , E & F. Drivers will not stop at the office to ask questions, or in the evening stop at the managers house which is clearly marked as you come...
Read more
1.0
#1176163
Reply to reviews