Customer service
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Value for money

This thief of a delivery driver stole my $950 cell phone. Waited all day for delivery, finally left with my family to get dinner at 6:45 pm and was notified at 6:58 pm that the phone was left at my front door.

I called my mother-in-law who lives 3 minutes away, she went to get my phone,called back within 5 minutes to let me know that the phone was not there. When I arrived home, I checked also, and no phone was there. My wife called on track and basically got the run around. By the way, I never received a call back from them.

I went over to my neighbor's house who was sitting on his porch and he said that he had been outside and no delivery vehicle had come by my house that night.

This company is a joke. Now some unfortunate person will get screwed over on Craigslist or Offer Up when this terd bucket of a delivery driver sells my cell phone and it comes up stolen!

Product or Service Mentioned: Ontrac Delivery Service.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Mar 06.
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