OnTrac - Terrible service
Called the first time about 1pm. because it said out for delivery Vancouver...
I live in Klamath Falls OR. She said that because the base located in that town. And then she reassured me my package would be delivered today before 9 pm. Well now it says next day.
Called again 7:51 pm was told the driver must have run out of time even though it was passed to him at noon by another driver.I can't believe the audacity of her saying "I'm sorry" so tired of that lame excuse from companies that don't care. WILL NEVER use this company or any company that ships with them.
Wal-Mart will hear of this! Some of do not have an entire day to waste waiting on some driver that was too lazy to finish his route.
Reason of review: Problem with delivery.
Monetary Loss: $45.
Preferred solution: Deliver product or service ordered.
OnTrac Pros: Totally exasparated.
OnTrac Cons: Lack of truthful information and zero reliability.
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