The delivery person took it upon himself to deliver my package to another location when there was NO reason he couldnt deliver it to the address it was to go to. The company itself was helpful in finding what happened to the package and we have to wait yet another day for the delivery man to go back and try to retrieve the package and deliver it to the intended address that is if the place he left it still has it to give back. I was home at the time they said they delivered it and there were no locked gates or dogs in the yard to prevent delivery.
Product or Service Mentioned: Ontrac Two Day Delivery Service.
Reason of review: Problem with delivery.
Preferred solution: find the package and deliver it to the proper address.
I liked: Cusotmer service, Customer service rep.
I didn't like: Delivery made to another location.