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Left package in drive 5 feet from sidewalk at night in the poring down rain.Found it in the morning soaking wet box opened with contents wet. Surprised someone hadn't taken it.

UPS , FEDEX, USPS does not have a problem getting my packages to the door on the covered front porch. What is wrong with these people?Why would you just throw a package out on the street in the rain.

Amazon was nice enough to refund price of contents even tho it was not there fault.Not there fault. Hope they stop using ontrac or I will be forced to shop elsewhere

Product or Service Mentioned: Ontrac Delivery Service.

Reason of review: Problem with delivery.

Company wrote 0 public responses to the review from Nov 27, 2017.
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I have had this same issue with Ontrac. Sephora uses them too, they lost several of my orders.

The use them becuase of their rates. They are just not a good delivery company, UPS, Fed-ex even the post office gets my vote.

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