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I was supposed to receive a package last Friday but they couldn't find my house. So they decided to just hold on to the package until I noticed something was wrong.

I contacted Amazon and they did a 3 way call with Ontrac. I gave directions on how to get to my house, even though the *** have delivered here before. I was told I would get it today sometime. Well I was cooking dinner last night and I get a notification my package was delivered to the front door.

So I go to my front door and guess what, NO PACKAGE! So I contact Amazon again and they tell me sometimes they will scan it as delivered before they deliver. ***! I contacted them again this morning and was told I had to wait until the end of today and they would do a replacement order or a refund.

This is a Christmas present for my new granddaughter and I was starting to really worry. Well about an hour after talking to Amazon my neighbor, who has caused me all kinds of problems in the past, brought it to my door. The idiots delivered ti to the wrong god damn house!

I am so mad that I am seriously considering canceling my Amazon Prime account. I will not be doing anymore Christmas shopping online as I do not want to go through this again.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

Location: 1854 S 5350 W, Salt Lake City, UT 84104, USA

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